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Spindle’s Project Management team continues to drive improvements in initial plant training by creating a structured training schedule. No matter which project manager is onsite, customers can expect consistent and thorough training to cover key items, including how to use SpindleLIVE to drive improvement throughout the plant. To ensure that our customers are getting the most out of these initial weeks, our Corporate Account team has begun following up with a survey to evaluate the effectiveness of the training. If our customers haven’t fully grasped any of the key concepts during implementation, the Corporate Account team is able to provide specific follow up to strengthen these skills.
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The Spindle team attended its 9th consecutive CSC convention in Las Vegas this week. As always, the turnout was wonderful, and it was great to see all of our existing customers as well as all of our industry friends and prospects. The highlight of the show for Spindle was the interactive customer demos on the floor using SpindleLIVE, and the many mobile devices available. Thank you to CSC for a very well attended and organized event.
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The following are a selection of quotes published in a recent article in Textile Services:
Spindle operations management software helps commercial laundries maximize capacity utilization and increase pounds/kilograms per operator hour.
“The PPOH improvement has exceeded our expectations, but, more importantly, our employees can feel what success feels like because of the real-time feedback, and that is priceless.” Vaughn Austin - Aramark
Spindle’s visual workplace engages all employees and encourages them to meet production standards, improving equipment availability and ensuring important requirements are being met first.
“My hanging area is the biggest success. There are monitors hanging there and the employees strive to be in the green.” Christina Mault - Doritex
Spindle's Analyst team has a comprehensive eight week onboarding and training program that builds adoption and engagement and delivers savings opportunities; return on investment occurs in under 12 months.
“The ongoing monitoring by Spindle and regular feedback with actionable information is what sets them apart.”Jim Buik – Roscoe.
Global benchmarking and best practice sharing are easy with SpindleLIVE and our comprehensive reporting and analysis tools.
“I use Spindle to benchmark employee performances, enabling me to determine the best employee for each position. Using this approach improves the overall performance of the plant.” Mark Koval – Dempsey.
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Spindle’s Corporate Account team has begun hosting monthly training sessions, which are open to any of our customers. These interactive meetings are designed to provide continuous education for new or seasoned Spindle users. Training videos can be viewed prior to the sessions using Spindle’s support site, and customers are encouraged to come prepared with questions for the meeting host. Our Corporate Account team will continue to evaluate its training program and elicit feedback from our customers in order to provide the most value.
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Customers have been loving the Spindle Analyst Teams new videos identifying opportunities in their plant using SpindleLIVE. Comments coming from Executives, "This is revolutionary…," General Managers, "This is of huge benefit to my team…,” and Plant Managers, "This is incredible!" and, "I love it!" Great to see Innovation is appreciated from all areas of the Spindle team! (Chicago)
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Come and see Spindle at the Clean Show in Booth #3294 we will be showing full functionality beta site of SpindleLIVE.com with Requirements portals and Staffing Models. (Georgia)
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Chris Dobrez is promoted to President of Dober, Spindle's parent company. (Illinois)
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Mike Engels is promoted to VP of Technology leading the Spindle Development Group. (Illinois)
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