Knowledge Center

News, tips, software updates, advice and insight on operations
management from a technology innovator.

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August 17, 2016

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The Spindle support portal, powered by Zendesk, is now fully interactive and hosts a full library of videos designed to enhance training, provide insight into the SpindleLIVE portals and help customers troubleshoot issues more quickly. Click the support tab on SpindleLIVE to create a username and password and unlock the tools available to you.
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June 7, 2016

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June 7, 2016


Industry 4.0 is a collective term embracing a number of modern automation, data exchange and manufacturing technology. The term facilitates the vision and execution of a “Smart Factory.” Spindles operations management software fast-forwards its customers to asmart factory model for just one area or for an entire workplace.

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May 2, 2016

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Spindle has introduced an eight week customer interactive training program which includes the following:

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April 11, 2016

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Spindle recently added the Independent Textile Rental Association (ITRA) to its long list of memberships, which includes ALM, CSC, IAHTM, MTSA, TRSA and WTSA. Our Leadership and Sales teams attend multiple association functions annually, where they demonstrate Spindle, build customer relationships and learn more about our continuously growing industry.
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April 1, 2016

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Spindle’s Project Management team continues to drive improvements in initial plant training by creating a structured training schedule. No matter which project manager is onsite, customers can expect consistent and thorough training to cover key items, including how to use SpindleLIVE to drive improvement throughout the plant. To ensure that our customers are getting the most out of these initial weeks, our Corporate Account team has begun following up with a survey to evaluate the effectiveness of the training. If our customers haven’t fully grasped any of the key concepts during implementation, the Corporate Account team is able to provide specific follow up to strengthen these skills.
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March 4, 2016

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The Spindle team attended its 9th consecutive CSC convention in Las Vegas this week. As always, the turnout was wonderful, and it was great to see all of our existing customers as well as all of our industry friends and prospects. The highlight of the show for Spindle was the interactive customer demos on the floor using SpindleLIVE, and the many mobile devices available. Thank you to CSC for a very well attended and organized event.
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March 2, 2016

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The following are a selection of quotes published in a recent article in Textile Services:

Spindle operations management software helps commercial laundries maximize capacity utilization and increase pounds/kilograms per operator hour.
“The PPOH improvement has exceeded our expectations, but, more importantly, our employees can feel what success feels like because of the real-time feedback, and that is priceless.” Vaughn Austin - Aramark

Spindle’s visual workplace engages all employees and encourages them to meet production standards, improving equipment availability and ensuring important requirements are being met first.
“My hanging area is the biggest success. There are monitors hanging there and the employees strive to be in the green.” Christina Mault - Doritex

Spindle's Analyst team has a comprehensive eight week onboarding and training program that builds adoption and engagement and delivers savings opportunities; return on investment occurs in under 12 months.
“The ongoing monitoring by Spindle and regular feedback with actionable information is what sets them apart.”Jim Buik – Roscoe.

Global benchmarking and best practice sharing are easy with SpindleLIVE and our comprehensive reporting and analysis tools.
“I use Spindle to benchmark employee performances, enabling me to determine the best employee for each position. Using this approach improves the overall performance of the plant.” Mark Koval – Dempsey.
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February 16, 2016

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Spindle’s Corporate Account team has begun hosting monthly training sessions, which are open to any of our customers. These interactive meetings are designed to provide continuous education for new or seasoned Spindle users. Training videos can be viewed prior to the sessions using Spindle’s support site, and customers are encouraged to come prepared with questions for the meeting host. Our Corporate Account team will continue to evaluate its training program and elicit feedback from our customers in order to provide the most value.
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December 1, 2015

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Spindle has released the Analysis portal on SpindleLIVE, designed to replace the previously used local reporting. This tool is designed to manipulate both real time and historical data at your fingertips. The page can start with the following databases:

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May 7, 2015

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Thank you to all the customers and visitors who came to see us at the Clean Show in Atlanta, GA. The excited and enthusiastic responses to SpindleLIVE including the new features on requirements, equipment availability, OEE and staffing have been very rewarding. If you would like to give your feedback or help us prioritize the next features and functionality please complete this short survey: Click here for survey. One lucky winner can kick start their SpindleLIVE program by winning an 8" tablet! (Chicago)
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May 4, 2015

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Customers have been loving the Spindle Analyst Teams new videos identifying opportunities in their plant using SpindleLIVE. Comments coming from Executives, "This is revolutionary…," General Managers, "This is of huge benefit to my team…,” and Plant Managers, "This is incredible!" and, "I love it!" Great to see Innovation is appreciated from all areas of the Spindle team! (Chicago)
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April 20, 2015

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Alsco acquires Admiral Linen and Uniform Rental Services. This move adds eight processing plants to the existing 73 Alsco plants in North America. Check out the American Laundry News coverage of the Alsco acquisition. (Salt Lake City)
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April 20, 2015

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Alsco acquires Admiral Linen and Uniform Rental Services. This move adds eight processing plants to the existing 73 Alsco plants in North America. Check out the American Laundry News coverage of the Alsco acquisition. (Salt Lake City)
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April 16, 2015

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Come and see Spindle at the Clean Show in Booth #3294 we will be showing full functionality beta site of SpindleLIVE.com with Requirements portals and Staffing Models. (Georgia)
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March 27, 2015

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Chris Dobrez is promoted to President of Dober, Spindle's parent company. (Illinois)
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March 27, 2015

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Mike Engels is promoted to VP of Technology leading the Spindle Development Group. (Illinois)
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