Aug 19, 2025 1:58:04 PM

Say Hello to the New Spindle: Laundry's Connected Platform

Spindle

Hi there, it's Spindle ... we look a little different than the last time you saw us. 

That's because we're stepping into the new era of commercial laundry technology with a new look and new tools to share with the industry. 

We've got a new logo, this refreshed website and a whole suite of exciting new tools to bring artificial intelligence (AI), robotics and advanced computer vision into your plant. 

It's an exciting time to be in the commercial laundry business. 

While some things are changing, one thing remains the same: our love of the laundry industry. Everything we do here is with that in mind. 

The Spindle Platform: Forging the Future of Commercial Laundry

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The commercial laundry industry stands at a critical inflection point.

Driven by operational complexities, acute labor shortages, and rapid technological advancement, the need for intelligent, integrated solutions has never been more urgent.

Today, we're excited to announce the evolution of Spindle into a comprehensive platform that will redefine how commercial laundries operate.

Introducing The Spindle Platform

The culmination of our expertise in data analytics, intelligent robotics, computer vision, and domain-specific AI is The Spindle Platform—a unified operational ecosystem that serves as the central nervous system for the modern commercial laundry. Spindle_Stacked_Black

This integrated platform is built on five pillars: 

  • Deep Laundry Data: The foundation, powered by insights from over 450 plants
  • Intelligent Robotics: Automating physically demanding and repetitive tasks  
  • Advanced Computer Vision: Enabling precise, visually-driven automation
  • Domain-Specific AI: Providing overarching intelligence and optimization
  • Seamless Integration: Connecting all operational data sources

Our vision extends from the moment goods arrive at the soil dock until they're delivered to customers—a fully integrated, intelligent workflow.

Our existing suite of commercial laundry solutions will now be referred to as Spindle Core. In addition to Spindle Core, we have three new product categories: 

Spindle Robotics: Laundry's Robot Integrator.

Spindle Intelligence: Laundry's Domain-Specific LLM.

Spindle Vision: AI-Powered Vision. Smarter Laundry. 

Born from Within the Industry

Spindle's story began in 2007, not as an outside tech company trying to disrupt laundry, but as a natural evolution from within the industry itself. As Dober, one of the leading chemical suppliers, we had been developing software for liquid feed systems since 1995. Through our presence at TRSA and UTSA trade events, we witnessed firsthand the frustration of laundry operators dealing with equipment vendors' disparate information systems. 

The breakthrough came when we asked equipment manufacturers to share their data with us—since we didn't directly compete with them, they opened their data gates.

At the 2007 Clean Show, Dober formally launched Spindle, creating an entirely new product category in commercial laundries focused on collaboration and data sharing.

Our commitment remains absolute: to provide services and software designed by commercial laundry insiders for use only in commercial laundries.

This singular industry focus is our core strategic advantage, ensuring our solutions are not just technologically sound, but contextually intelligent.

The Power of 18 Years of Data

For nearly two decades, Spindle has transformed raw operational data into strategic intelligence.

We currently process data from over 450 commercial laundries worldwide, delivering real-time, actionable insights that empower plant management to make immediate, informed decisions.

This vast dataset provides industry-wide benchmarks and serves as the irreplaceable fuel for our artificial intelligence initiatives. While generic AI models struggle in niche industries, our data advantage means Spindle's AI solutions possess an intrinsic understanding of laundry operations—creating a competitive moat that will be exceedingly difficult to replicate.

Automation: From Nice-to-Have to Must-Have

The commercial laundry industry faces an existential challenge: an escalating labor shortage.

Spindle's strategic expansion into robotics and automation directly addresses this crisis, positioning these technologies not as optimization tools, but as essential components for operational survival.Spindle Robotics expertise

The timing is opportune.

Hardware costs have dropped significantly, and programming advances have made robots easier to train and deploy than ever before. We're leveraging this "democratization of robotics" to make advanced automation both economically viable and technically feasible for laundries.

As a software-first company, we recognize that the soul of modern automation lies not in hardware, but in intelligent programming and integration. The intelligence we build is more critical than the physical machine, ensuring our robotic solutions are adaptable and seamlessly integrated into plant workflows.

The AI Revolution, Tailored for Commercial Laundries

The convergence of our industry-specific dataset with cutting-edge artificial intelligenceHows My Teams Performance represents our most transformative opportunity.

We're building a domain-specific Large Language Model (LLM) trained on data from 450+ laundries—an AI that understands the specific vocabulary, processes, and challenges of our industry with unmatched sophistication.

In other words, our LLM speaks the language of laundry. 

Computer vision technology, after years of development, is now ready for prime time in laundry applications. These vision systems serve as the "eyes" for our robotic solutions and provide rich data for our AI engines, creating a virtuous cycle of learning and improvement.

Leading the Charge Into Tomorrow


Spindle-About-Chris-WarehouseWe're not just making operations more efficient: we're leading a technological transformation that will make commercial laundry a showcase for advanced industrial automation and applied AI.

The Spindle Platform represents our commitment to put all the pieces together, providing not only innovative tools but also the strategic roadmap and implementation support required for success.

The future we envision isn't a distant dream: it's an emerging reality being engineered today.

The Spindle Platform is the future your laundry needs.

Ready to transform your operations? The future is now.

Request a Demo

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