Knowledge Center

News, tips, software updates, advice and insight on operations
management from a technology innovator.

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November 28, 2016

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New features include:

  • Added available KPIs Opportunity hours per FTE
    •  Opportunity % of total
    •  Employees <90% Efficiency
    •  Employees >120%
    •  Employee efficiency excluding outliers            
  • Added 3 day selector to Equipment Status Page 
  • Added rollup to the Employee Page Other Activity Today Portal
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November 28, 2016

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New features include:
  • Added SpindleLIVE Professional Utilization Dashboard to the Equipment Status Page

  • Added individual status time stamps to the Employee Page "Other Area" Portal

  • Analysis Page bug fixes

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November 22, 2016

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Goodness Gardens has selected Spindle to take their operations to the next level. They are upping their competitive advantage by embracing real-time data, employee productivity, operational efficiency and meeting customer demands through Spindle’s operations software.

The implemenation is set for launch in early 2017.  We look forward to updating you on the success of their operations.

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October 21, 2016

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 At Starr Textile Services, in Elmwood, LA, all production activities are tracked including connection and real-time data integration with all of Starr's equipment.
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October 19, 2016

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Spindle's visual dashboards in real-time are designed to improve employee productivity and drive action with simple information and alerts.
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September 29, 2016

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  • Custom Corporate KPI selection
    • Custom KPI selection and alert programing for the Corporate Page
    • Trend Page has been modified to reflect the KPIs selected
    • Ranking Portal is now using the highest priority KPI to Rank Plants
  • Hourly Productivity view / export on the Analysis Page
    • Employee Tab
    • Classification Tab
    • Equipment Tab
  • Added Utility Section for Reports
    • Local Operation Report
    • Regional Operation Report
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September 6, 2016

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We are all visual. It is much easier and faster to express an idea, explain a concept or show someone their performance through the use of visual aids. Laundry plant employees are no different. Harness the power of communicating visually with the deployment of our Visual Workplace.
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August 17, 2016

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The Spindle support portal, powered by Zendesk, is now fully interactive and hosts a full library of videos designed to enhance training, provide insight into the SpindleLIVE portals and help customers troubleshoot issues more quickly. Click the support tab on SpindleLIVE to create a username and password and unlock the tools available to you.
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June 7, 2016

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June 7, 2016


Industry 4.0 is a collective term embracing a number of modern automation, data exchange and manufacturing technology. The term facilitates the vision and execution of a “Smart Factory.” Spindles operations management software fast-forwards its customers to asmart factory model for just one area or for an entire workplace.

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May 2, 2016

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  • New data transfer implementation complete to all SpindleLIVE customers
    • Data on SpindleLIVE no older than two minutes from local plant
  • Corporate Home Page
    • Added “Chemwatch” portal
    • Added “Water and Energy” portal
  • Dryer Tracking
    • Turn time and efficiency trend chart added to equipment trend page
    • Added current load weight and formula to dryer portal
  • Other Area Alert
    • Ability to set Other Area Alert
  • Analysis Pageli>
    • Added NA column to classification tab
    • Added Calculated Hours header to employee tab
    • Added help file
  • Minor bug fixes and enhancements
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May 2, 2016

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Spindle has introduced an eight week customer interactive training program which includes the following:

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April 13, 2016

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  • Added column "Pieces" to requirements rail portals
  • Analysis page export enhancements
  • Added data refresh bar to Equipment Status Page
  • Minor bug fixes and enhancements
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April 11, 2016

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Spindle recently added the Independent Textile Rental Association (ITRA) to its long list of memberships, which includes ALM, CSC, IAHTM, MTSA, TRSA and WTSA. Our Leadership and Sales teams attend multiple association functions annually, where they demonstrate Spindle, build customer relationships and learn more about our continuously growing industry.
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April 1, 2016

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Spindle’s Project Management team continues to drive improvements in initial plant training by creating a structured training schedule. No matter which project manager is onsite, customers can expect consistent and thorough training to cover key items, including how to use SpindleLIVE to drive improvement throughout the plant. To ensure that our customers are getting the most out of these initial weeks, our Corporate Account team has begun following up with a survey to evaluate the effectiveness of the training. If our customers haven’t fully grasped any of the key concepts during implementation, the Corporate Account team is able to provide specific follow up to strengthen these skills.
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March 28, 2016

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  • Facility page portals
    • Added ability to customize portal parameters for "Employees less than XX%" and "Employees greater than XX%."Contact [email protected] for modifications
    • Removed employees in "End Shift" from the facility page portals
  • Requirements Page
    • Added data refresh bar
  • Reordered reports to include top six used at the top of the list
  • Analysis Page
    • Added "Employee Opportunity" column to employee tab
    • Added data refresh bar
  • Added metrics to KPI Report
    • Plant opportunity hours
    • Excessive time
    • WPOH % of target
    • Employees less than 95%
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March 14, 2016

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New features include:

  • Reports Page
    • Six reports displayed with option to "Show All"
  • KPI Entry
    • Added metrics for executive KPI portal
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March 4, 2016

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The Spindle team attended its 9th consecutive CSC convention in Las Vegas this week. As always, the turnout was wonderful, and it was great to see all of our existing customers as well as all of our industry friends and prospects. The highlight of the show for Spindle was the interactive customer demos on the floor using SpindleLIVE, and the many mobile devices available. Thank you to CSC for a very well attended and organized event.
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March 2, 2016

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The following are a selection of quotes published in a recent article in Textile Services:

Spindle operations management software helps commercial laundries maximize capacity utilization and increase pounds/kilograms per operator hour.
“The PPOH improvement has exceeded our expectations, but, more importantly, our employees can feel what success feels like because of the real-time feedback, and that is priceless.” Vaughn Austin - Aramark

Spindle’s visual workplace engages all employees and encourages them to meet production standards, improving equipment availability and ensuring important requirements are being met first.
“My hanging area is the biggest success. There are monitors hanging there and the employees strive to be in the green.” Christina Mault - Doritex

Spindle's Analyst team has a comprehensive eight week onboarding and training program that builds adoption and engagement and delivers savings opportunities; return on investment occurs in under 12 months.
“The ongoing monitoring by Spindle and regular feedback with actionable information is what sets them apart.”Jim Buik – Roscoe.

Global benchmarking and best practice sharing are easy with SpindleLIVE and our comprehensive reporting and analysis tools.
“I use Spindle to benchmark employee performances, enabling me to determine the best employee for each position. Using this approach improves the overall performance of the plant.” Mark Koval – Dempsey.
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