Spindle has introduced an eight week customer interactive training program which includes the following:
- Acceptance and adoption – Log in/log out compliance monitoring
- Surveys sent to customers seeking feedback on training received during Go Live Week
- The feedback received will help the Spindle Analyst team establish the subsequent week’s web-based training conference calls.
- Training and awareness - The Analyst team will teach the plants how to run their everyday business and processes, as well as navigate through SpindleLIVE’s Facility Overview page, along with all reporting.
- Opportunity and action - The Analyst team will then send a video analysis along with daily business updates.
- At the end of the eight week onboarding program, the Analyst team will conduct a thorough plant summary analysis, which will include cost savings, opportunity dollars and any action that should be taken.